Hello! I'm Monica Huang, a service designer and researcher who finds the fix hiding in problems people didn't realize were connected.
united nations: SERVICE VISIBILITY
Service Blueprint · Information Architecture · UX Research
sPECTACLE: new music service
Service Design · Experience Design · Research
SUPPLY CHAIN: Service Optimization
Service Blueprint · Organizational Design · B2B Commerce
Philips: green Kitchen Innovation
Experience Design · Research · Industrial Design
Poetic Language Between Humans and AI
Speculative Design · Research